FAQs

  • How do I order the product?

    Simply click on the Get Started button at top of the screen, choose your preferred plan, and place your order

  • When should I take the test?

    Take the test right after waking up, before drinking water or exercising

  • How frequently should I do my test?

    To track and witness the improvement of your wellbeing, we recommend you to test once a week. If you want, you can use it more often to track your specific parameters such as hydration and ketone. But this might vary from person to person, our nutritionist will be able to guide you better depending upon your results

  • The wellness card that was shipped to me was damaged, what is the process to replace it?

    Oops, we're extremely sorry about this! Please get in touch with us at care@neodocs.in or +91 9833694081 and we would be happy to send you a new wellness card

  • What time should the test be conducted? Should it be conducted after a period of fasting?

    Take the test right after waking up, before drinking water or exercising

  • What is included in my personal Neodocs box?

    Your Neodocs box consists of 4 wellness cards, cups for sample collection, a user manual and unlimited usage of Neodocs app

  • How much does each kit cost?

    A wellness card starts from Rs.60. For detailed pricing click here

  • Are there any shipping charges?

    No. We ship all over India, free of cost.