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Contact Us

Have questions about our home testing kits? We're here to help you take control of your health.

Get in Touch

Reach out to us through any of the following channels. Our team is ready to assist you.

Email Us

Send us an email and we'll get back to you within 24 hours

care@neodocs.in

Call Us

Speak directly with our support team during business hours

+91-9500356731

Mon-Fri: 9AM-6PM IST

Visit Us

Come visit our office for in-person consultations

MSME-5, 8th Floor,
IIT Bombay Research Park, Indian Institute Of Technology,
IIT Area, Powai Mumbai - 400076,
Maharashtra, India.

Frequently Asked Questions

Quick answers to common questions about our testing kits

How accurate are NeoDocs test kits?

Our test kits offer 99% accuracy, equivalent to laboratory-grade testing. All our products are clinically validated and approved for home use.

What support do you provide for test kit usage?

We provide 24/7 WhatsApp support, detailed instruction manuals, video tutorials, and our customer care team is available Mon-Sat 9AM-6PM IST to help you with any questions.

Do you ship pan-India?

Yes, we ship across India. Most orders are delivered within 5-7 business days depending on your location.

What if I need help interpreting my results?

Our healthcare experts are available to help you understand your results. You can contact us through phone, email, or WhatsApp for personalized guidance.

Ready to Start Your Health Journey?

Browse our range of at-home testing kits and take the first step towards better health monitoring.